Pricing

Plenty of features at fair prices.

Aldor Starter covers everything you need in daily operations. Pro and Max offer additional features to boost your efficiency.

Aldor Starter

from €1.20 / client

Lotte — AI assistant

Does what a person would — plans tours, answers emails, keeps records current, prepares billing.
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Scheduling

Suggestions ranked by availability, travel time, and conflicts.
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Helfer app (iOS & Android)

iOS and Android — signed proof of service on the phone, works offline.
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Client management

Contacts, notes, and history per client in one place.
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Sick leave & vacation

Track absences; vacation balances update automatically.
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Digital proofs of service

Have proofs of service signed right in the app — no paper.
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Document management

Contracts, Abtretungserklärungen and more — every document structured and digital in one place.
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Automated billing

Pflegekasse and private invoices in batches — the month closes in minutes.
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Payroll

Hours, surcharges, and Zeitnachweise ready for your payroll office.
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Travel cost management

Every trip from tour planning at a glance — Anfahrt and Wegegeld (travel charges) billed automatically.
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Client email inbox

Answer emails from clients and relatives right inside Aldor.
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Unlimited caregivers

Festanstellung, Minijob, Werkstudent — no per-seat surcharge.
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Up to 3 Standorte (locations)

Run multiple Standorte (locations) with their own teams and settings.
Email support

A person from the Aldor team answers.
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Try 30 days for free

More plans

Aldor Pro

Aldor Max

Includes every feature from Starter and Pro — for operations that want reviews, referrals, and personal support.

Reviews & referrals

Automatically ask relatives for feedback after a visit — happy voices become a Google review, critical ones stay internal.
Advanced analytics

Detailed analysis across Standorte and time periods.
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Priority support

Try 30 days for free

Plus 19% VAT. Switch tiers anytime, prorated to the month.

All features compared

Capability

Starter

Pro

Max

Scheduling & visits

Smart visit & tour scheduling

Suggestions ranked by availability, travel time, and conflicts.

Work schedules & availability

Working hours, availability, and exceptions per team member.

Reschedules & substitutes

Reschedule requests and smart substitute search.

Vehicle calendar & booking

Assign company vehicles centrally or via self-booking.

Ticket management

Tickets with assignees, categories, and due dates — nothing slips.

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Staff & payroll

Digital personnel file

Documents, qualifications, and questionnaires per team member.

Sick leave & vacation

Track absences; vacation balances update automatically.

Employment contracts & types

Minijob, part-time, working student — with pay and vacation logic.

Time tracking & hour accounts

Visit times captured automatically, hour accounts always current.

Payroll preparation

Hours, surcharges, and Zeitnachweise ready for your payroll office.

Unlimited helpers

Festanstellung, Minijob, Werkstudent — no per-seat surcharge.

Helfer-App

iOS and Android — signed proof of service on the phone, works offline.

Clients & communication

Client file & relatives

Contacts, notes, and history per client in one place.

Client email inbox

Answer emails from clients and relatives right inside Aldor.

Digital document management

Abtretungserklärungen, proofs of service, contracts — every document filed in one structured place.

Collect signatures at the client's door

Have the Abtretungserklärung and proof of service signed right in the app — no paper.

Internal team chat

Privacy-compliant instead of WhatsApp.

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Customer portal in your brand

Appointments, budgets, invoices, and reschedule requests for relatives.

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Reviews & referrals

Automatically ask relatives for feedback after a visit — happy voices become a Google review, critical ones stay internal.

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Billing & finance

Budget management

Entlastungsbetrag (relief amount), conversion, care benefits, respite care — every budget tracked automatically per client.

Automated billing

Pflegekasse and private invoices in batches — the month closes in minutes.

Travel billing

Every trip from tour planning at a glance — Anfahrt and Wegegeld (travel charges) billed automatically.

Exports

Export all data any time — for tax advisors and accounting.

CSV & PDF

DATEV · lexoffice · CSV & PDF

Bank import & payment matching

Bank transactions imported and matched to open invoices automatically.

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Automatic dunning

Dunning stages and deadlines run on their own — you just approve.

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Analytics & reports

Utilisation, revenue, and key figures at a glance.

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Advanced analytics

Detailed analysis across Standorte and time periods.

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Lotte AI

Lotte — AI assistant

Does what a person would — plans tours, answers emails, keeps records current, prepares billing.

Trust & support

Hosted Hetzner Nuremberg · ISO 27001

Data stays in Germany, ISO-27001-certified data centres.

GDPR · DPA

PII and health data encrypted column-by-column; DPA included.

Roles & access management

Fine-grained roles per data domain, scope, and Standort — you decide who sees and edits what.

Standorte

Run multiple Standorte (locations) with their own teams and settings.

Unlimited

Support

A person from the Aldor team answers.

Priority · dedicated contact

REST API

Your own tokens, webhooks, full schema docs.

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Single sign-on (SSO)

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Dedicated point of contact

One named person for setup, training, and ongoing optimization.

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You pay per active client. Active means at least one visit took place this month. Inactive clients are not billed.

What owners ask most.

All prices and terms are on this page. If a question is missing here, write to us — we'll add it.

How long is the contract term?

You choose monthly or annual. With monthly billing you cancel at the end of the month, with annual at the end of the term. No two-year minimum, no automatic renewal into a second year. Every clause is in this contract.

What happens to my data if I cancel?

You get a full data export as CSV plus a PDF archive of signed documents. We delete your data 30 days after contract end unless you say otherwise. Until then you can return without data loss.

Can I export data without cancelling?

Any time. Clients, helpers, tours, proofs of service, invoices — as CSV, as PDF, as JSON via the API. Your data belongs to you, not us.

Are prices net or gross?

All prices are net, plus 19 % statutory VAT. Billing is based on active clients, not on the number of helpers. Example: Starter with 80 active clients (annual) = €96.00 net / month = €114.24 gross / month.

How does the 40 % Pflegekasse subsidy work?

§ 8 (8) SGB XI funds digital applications with up to 40 % of one-time costs, max €12,000 — through 31 December 2030. Eligible are care providers licensed under § 72 SGB XI (Versorgungsvertrag), including Betreuungsdienste under § 71 (1a). Providers recognised under § 45a only are funded by the federal states via § 45c SGB XI instead. We hand you the application paperwork pre-filled — you submit it to your Pflegekasse. Both routes are covered in our funding guide (German).

What counts as an "active client" in billing?

Any client with at least one completed visit in the billing month. Planned-but-not-completed and cancelled visits don't count. Clients without a visit that month cost nothing — you never have to delete or pause anyone. Helpers, dispatchers, and office staff are unlimited and free on every tier.

Where is my data hosted?

Hetzner Online GmbH, data centres in Nuremberg and Falkenstein. Both ISO-27001 certified. Data-processing agreement ready to sign, EU subprocessors named. Backups never leave Germany.

What does support look like?

All tiers: a reply by the next business day at the latest — from a person on the team that builds Aldor. On Max, with priority handling and a dedicated point of contact.

Get started

Let's talk briefly.

A demo takes at most thirty minutes. We'll show you the most important features.

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