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Pricing

Many features at fair prices.

50 clients

Billing

With annual billing you save 20%.

You pay per active client. Active means at least one visit took place this month. Inactive clients are not billed.

Aldor Standard

1.20 per client

23

per month · billed annually

  • Scheduling
  • Helfer-App
  • Billing & payroll
  • Unlimited helpers
  • Lotte — AI assistant
  • Hosted Hetzner Nuremberg · ISO 27001
  • GDPR · DPA

Aldor Pro

2.00 per client

55

per month · billed annually

  • Everything in Standard
  • Additional in Pro
  • Customer portal in your brand
  • Team chat
  • DATEV export · LODAS
  • REST API · OpenAPI 3.1

plus 19 % VAT · Aldor raises prices at most once per year, never without 90 days' notice, never for existing contracts within their minimum term.

Before you ask

What owners ask most.

Nothing hidden, nothing dressed up. If a question is missing here, write to us — we'll add it.

How long is the contract term?

You choose monthly or annual. With monthly billing you can cancel at the end of the month. With annual billing you can cancel at the end of the term. There is no two-year minimum, no automatic renewal into a second year, no hidden clauses.

What happens to my data if I cancel?

You get a full data export as CSV plus a PDF archive of signed documents. We delete your data 30 days after contract end unless you say otherwise. Until then you can return without data loss.

Can I export data without cancelling?

Any time. Clients, helpers, tours, Leistungsnachweise, invoices — as CSV, as PDF, as JSON via the API. Your data belongs to you, not us.

Are prices net or gross?

All prices on this page are net, plus 19 % statutory VAT. Billing is based on active clients, not on the number of helpers. Example: Standard with 80 active clients (annual) = €65 net / month = €77.35 gross / month.

How does the 40 % Pflegekasse subsidy work?

§ 8 (8) SGB XI funds digital applications for recognised care providers up to 40 % of cost, max €12,000 one-time. § 45a SGB XI providers are eligible. We hand you the application paperwork pre-filled — you submit it to your Pflegekasse. The programme runs through 31 December 2030.

What counts as a "helper" in billing?

Any team member with an active employment in the billing month — full-time, Werkstudent, or Minijobber. Someone who joins on the 15th is billed pro-rata. Team members without an active employment that month don't count. Shared logins are forbidden and technically prevented.

Am I actually an Alltagshilfe?

If you're recognised under state law (AnFöVO NRW, UstA-VO Bayern, or comparable) as a § 45a SGB XI provider and you primarily deliver Hauswirtschaft, Begleitung, or Betreuung — yes, Aldor is built for you. If you primarily deliver Behandlungspflege or Grundpflege under SGB V/XI you'll need specialist nursing-service software; get in touch and we'll point you to good options.

How do I switch from Excel to Aldor?

You upload your client and helper lists as Excel or CSV. We take what you have — even if it's twenty columns and three merged cells. If your onboarding takes 60 minutes or more, we do the migration for you. Free for the first six months.

Where is my data hosted?

Hetzner Online GmbH, data centres in Nuremberg and Falkenstein. Both ISO-27001 certified. Data-processing agreement ready to sign, EU subprocessors named. Backups never leave Germany.

What does support look like?

Klein and Standard: email support, next-business-day or same-business-day reply. Pro: dedicated customer success manager, available by phone 8am–6pm Mon–Fri, guaranteed 4-hour response. Across all tiers: no field-service-bot tickets, no hold music, no "Please reference ticket no." politeness.

Get started

Let's talk briefly.

A demo takes at most thirty minutes. You show us your day. We show you Aldor with your data. If it doesn't fit, we'll say so.

Start 30-day free trial Book a demo

Straight to the founders. No form, no sales team.