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From first contact to billing.

Most tools cover one stretch and hand the rest off to Excel, Outlook and the filing cabinet. Aldor accompanies the client across their entire lifecycle — with no break between systems.

A guided intake workflow instead of paperwork. Capture Stammdaten, Pflegegrad, Pflegekasse and family once.

  • Stammdaten, Pflegegrad, Pflegekasse with IK-Nummer and main contact in a guided form
  • Assign team members automatically
  • Sign Abtretung and consents digitally — on a tablet or in the Kundenportal

Intake · Forms

Abtretungserklärung § 45b

signed on tablet · 14:02

signed

Data-processing consent

awaiting signature

open

What is otherwise spread across several systems sits here in one.

  • Overview · Stammdaten · Contacts · Vollmachten · Einwilligungen
  • Abtretungen · Pflegeplan · Communication · Activity

Erika Müller · client record

Client · since 2023 · PG 3

Overview Stammdaten Contacts Vollmachten Einwilligungen Abtretungen Pflegeplan Communication Activity

Pflegegrad

3 · severe impairment

Pflegekasse

AOK Bayern · IK 108310400

Primary contact

Lisa Müller · daughter

Restbudget § 45b

131.00 € · May 2026

  • Restbudget § 45a / § 45b / annual amount with monthly cap, always current
  • Consents with an expiry warning — "renewal due" instead of a nasty surprise
  • Change history automatically: who changed what, and when

Budget and consents

Restbudget § 45b · May 2026 131.00 € of 545.20 €

62 % used

Consent expires in 14 days

Data processing · Aldor reminds you automatically

Communication on the client collects in one central inbox.

  • Calls, emails and messages in one place — part of the Akte
  • Incoming emails are matched to the right client automatically

Erika Müller · communication

AOK Bayern today 09:14

Approval for Entlastungsbetrag § 45b has arrived.

Lisa Müller · daughter yesterday

Can Friday's appointment move to 11:00?

Call · Marta Wagner Mon

Callback about the medication plan — note added.

Services and Restbudget flow straight into the Leistungsnachweis — fully prepared for billing, with no re-entry.

  • Restbudget and services flow straight into the Leistungsnachweis
  • Akte complete · ready for the Pflegekasse

Abrechnung · May 2026

Ready for the Pflegekasse

Continue to Abrechnung

Budget and services already captured

View Abrechnung

Frequent questions.

Does this work with our existing email address?
Yes. You either use an email address on the Aldor mail domain or connect your existing mailbox at Gmail or Microsoft 365. Correspondence lands in the right record without giving up the address you already use.

One system for the whole journey.