Lotte
NewLotte suggests. You decide.
Lotte is Aldor's AI co-pilot. She reads along — schedules, working-time accounts, open receivables — and speaks up when something catches her eye, with a source, a reason, and a confidence value. She never acts on her own.
Where Lotte helps
01 Tour planning
She knows every tour, every swap.
If someone calls in sick or a client wants to reschedule, Lotte can suggest alternatives directly — with a reason why that's the best option. Lotte suggests, you decide.
- Swap and backup suggestions with reasoning
- Accounts for skills, availability, working-time balance
- You keep the final word — no shift swap on her own
Mira · Disponentin
Anna Becker fits best — she already covers two clients on the same tour and still has 9 h of headroom on her account. Tomek Nowak would be option two, but it would split tour 03.
02 Working-time accounts
Always an eye on the working-
time account.
Lotte watches every working-time account in real time. If a planned shift would tip a weekly limit, she speaks up before the booking — with the exact threshold and a suggestion for who could cover instead. Stempelzeit corrections stay your domain.
- Live warning for looming 48 h or rest-period breaches
- Flags affected shifts for reassignment
- Stempelzeit corrections stay your documented duty
Mira · Disponentin
Marta Wagner is at 41:30 h — the Saturday early shift would tip her over the 48 h limit (ArbZG §3). Shall I flag the early shift for reassignment?
03 Qualifications & Probezeit
No certificate expires quietly anymore.
Lotte keeps a quiet inventory of every qualification, training, and Probezeit end date — first-aid refresher, hygiene training, dementia module. When a certificate is about to expire or a Mitarbeitergespräch is due, she speaks up early — with a reminder draft or a calendar note.
- Refresher and training dates as reminders — with a suggestion
- Probezeit endings tracked, incl. Mitarbeitergespräch as a calendar note
- Entries in the personnel file stay your responsibility
Mira · Disponentin
Anna Becker's first-aid refresher expires in 32 days — the Münster course has open seats on 04.06. Tomek Nowak's Probezeit ends on 18.05.; the Mitarbeitergespräch isn't on the calendar yet.
04 Dunning
Open receivables, before they grow.
Lotte keeps the dunning inventory in her head — who's been open for how long, which reminder went out when, whether a SEPA mandate has bounced. She prepares the next dunning stage as a draft; you approve and send.
- A quiet inventory of every open receivable — daily
- Dunning drafts, payment plans, call notes — as suggestions, never auto-sent
- Spots patterns — first-time default, recurring late payment
Mira · Disponentin
Three clients — together €2,184.40. Frau Schmidt (Pflegegrad private share, 48 days) is the oldest. Reminder two went out on Monday.
05 Email drafts
Replies that are already half-written.
Lotte reads along when something hits the inbox — from relatives, clients, Pflegekassen, suppliers. Drawing on the available files and reports, she prepares a reply draft with the right context already in place. You review, sharpen, send.
- Drafts for recurring inquiries — relatives, clients, Pflegekassen
- Context from Visitenberichte, Tourenplan and files flows in automatically
- Nothing goes out without your sign-off — you see every draft
Mira · Disponentin
Three messages waiting since yesterday. Drafts ready — Familie Wagner is asking about the fall frequency (based on the last two Visitenberichte), Herr Schmidt wants to move the Tuesday appointment to Wednesday, and the AOK has a follow-up on Müller's file.
06 Birthdays & anniversaries
The small moments, not forgotten.
Lotte remembers your clients' and helpers' birthdays and your team's work anniversaries. A week ahead she speaks up — with a card draft, a note for the tour, or a prompt for the next team meeting. Small things, but remembered.
- Client and helper birthdays — a week ahead
- Card and note drafts; nothing goes out without your sign-off
- Anniversaries flagged — for the team meeting or a quick gesture
Mira · Disponentin
Frau Müller turns 84 on Thursday. I've drafted a short card — and Tomek hits one year with you on Friday. The next team meeting would be a good moment for a quick mention.
07 Limits of the AI
Where Lotte stops.
Lotte signs nothing, changes no Pflegegrad, submits no Pflegekassen-Abrechnung. Even when you ask her explicitly, she politely declines and explains why.
- Submitting Pflegekassen-Abrechnungen
- Signing Abtretungserklärungen
- Changing Pflegegrad or clinical assessments
Mira · Disponentin
The Pflegekassen-Abrechnung is a signature-bound action — it sits deliberately outside my reach. I can prepare the billing run for you and flag anything unusual, but submitting stays with you.
Clinical limit · § 105 SGB XI
She knows every tour, every swap.
If someone calls in sick or a client wants to reschedule, Lotte can suggest alternatives directly — with a reason why that's the best option. Lotte suggests, you decide.
- Swap and backup suggestions with reasoning
- Accounts for skills, availability, working-time balance
- You keep the final word — no shift swap on her own
Mira · Disponentin
Anna Becker fits best — she already covers two clients on the same tour and still has 9 h of headroom on her account. Tomek Nowak would be option two, but it would split tour 03.
Always an eye on the working-
time account.
Lotte watches every working-time account in real time. If a planned shift would tip a weekly limit, she speaks up before the booking — with the exact threshold and a suggestion for who could cover instead. Stempelzeit corrections stay your domain.
- Live warning for looming 48 h or rest-period breaches
- Flags affected shifts for reassignment
- Stempelzeit corrections stay your documented duty
Mira · Disponentin
Marta Wagner is at 41:30 h — the Saturday early shift would tip her over the 48 h limit (ArbZG §3). Shall I flag the early shift for reassignment?
No certificate expires quietly anymore.
Lotte keeps a quiet inventory of every qualification, training, and Probezeit end date — first-aid refresher, hygiene training, dementia module. When a certificate is about to expire or a Mitarbeitergespräch is due, she speaks up early — with a reminder draft or a calendar note.
- Refresher and training dates as reminders — with a suggestion
- Probezeit endings tracked, incl. Mitarbeitergespräch as a calendar note
- Entries in the personnel file stay your responsibility
Mira · Disponentin
Anna Becker's first-aid refresher expires in 32 days — the Münster course has open seats on 04.06. Tomek Nowak's Probezeit ends on 18.05.; the Mitarbeitergespräch isn't on the calendar yet.
Open receivables, before they grow.
Lotte keeps the dunning inventory in her head — who's been open for how long, which reminder went out when, whether a SEPA mandate has bounced. She prepares the next dunning stage as a draft; you approve and send.
- A quiet inventory of every open receivable — daily
- Dunning drafts, payment plans, call notes — as suggestions, never auto-sent
- Spots patterns — first-time default, recurring late payment
Mira · Disponentin
Three clients — together €2,184.40. Frau Schmidt (Pflegegrad private share, 48 days) is the oldest. Reminder two went out on Monday.
Replies that are already half-written.
Lotte reads along when something hits the inbox — from relatives, clients, Pflegekassen, suppliers. Drawing on the available files and reports, she prepares a reply draft with the right context already in place. You review, sharpen, send.
- Drafts for recurring inquiries — relatives, clients, Pflegekassen
- Context from Visitenberichte, Tourenplan and files flows in automatically
- Nothing goes out without your sign-off — you see every draft
Mira · Disponentin
Three messages waiting since yesterday. Drafts ready — Familie Wagner is asking about the fall frequency (based on the last two Visitenberichte), Herr Schmidt wants to move the Tuesday appointment to Wednesday, and the AOK has a follow-up on Müller's file.
The small moments, not forgotten.
Lotte remembers your clients' and helpers' birthdays and your team's work anniversaries. A week ahead she speaks up — with a card draft, a note for the tour, or a prompt for the next team meeting. Small things, but remembered.
- Client and helper birthdays — a week ahead
- Card and note drafts; nothing goes out without your sign-off
- Anniversaries flagged — for the team meeting or a quick gesture
Mira · Disponentin
Frau Müller turns 84 on Thursday. I've drafted a short card — and Tomek hits one year with you on Friday. The next team meeting would be a good moment for a quick mention.
Where Lotte stops.
Lotte signs nothing, changes no Pflegegrad, submits no Pflegekassen-Abrechnung. Even when you ask her explicitly, she politely declines and explains why.
- Submitting Pflegekassen-Abrechnungen
- Signing Abtretungserklärungen
- Changing Pflegegrad or clinical assessments
Mira · Disponentin
The Pflegekassen-Abrechnung is a signature-bound action — it sits deliberately outside my reach. I can prepare the billing run for you and flag anything unusual, but submitting stays with you.
Clinical limit · § 105 SGB XI