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Scheduling with AI.

Recurring shifts, multi-helper tours, vehicle assignments — double-bookings are prevented in the background. Lotte suggests, you decide.

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Three cases from the day-to-day

Three situations that happen every week — and how Aldor sorts them out.

01 Helfer calls in sick

A substitute in 30 seconds, not 30 minutes.

Karin calls in sick at 07:42. Before you react, Aldor has flagged the open visits, checked free Helfer nearby and proposed a substitute with the right qualification. You see the suggestion with reasoning — apply or dismiss.

Live view from the Dispo-Tafel — same surface, same data.

Aldor · tour planner

scheduling/tours/2026-04-30

Live

May 31, 2026

Day Week Month

1 visit unstaffed Assign helper

Helper

08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00

Karin S.

Frau Becker

Hauswirtschaft

Herr Schulz

Begleitung

Familie W.

Companionship

Daniel B.

Frau M.

Hauswirtschaft

Herr P.

Spaziergang

Frau B.

Companionship

Anna G.

Familie W.

Hauswirtschaft

Herr T.

Errands

Lara K.

Frau M.

Conversation

Frau Becker

Companionship

Mira L.

Herr S.

Hauswirtschaft

Frau K.

Conversation

Lotte suggests

Lara has a conflict at 14:00: two visits overlap. If you move Mrs Becker to 14:30, it fits — Karin has a free slot at 14:00 and is qualified to cover.

From tour, qualifications, and helper availability.

Apply suggestion Later

Posteingang · Müller

comms/threads/3814

Live

MÜ

Familie Müller 1

Können wir den Termin am Donnerstag verschieben? Mein Vater hat einen Arzttermin um 11.

vor 12 Min

Lotte suggestion

Do · 12.05. 10:00 – 11:30 Fr · 13.05. 10:00 – 11:30

Karin S. ist Freitag im selben Slot frei und 1,2 km entfernt.

Apply to tour Dismiss

02 Family writes in at the last minute

Reschedule without the back-and-forth.

Families reach out by email, not via Excel. Aldor recognises the request in the inbox, maps it to the Klient and proposes a new slot — same Helfer where possible, no manual re-sorting of the weekly plan.

Excerpt from the Posteingang in a real session.

03 A new Klient comes on board

Set up once, repeats by itself.

Service, frequency and days filled in on the Hilfeplan — Aldor generates the next visits and assigns them to the Bezugsbetreuer.

Recurrence pattern from the Hilfeplan.

Klient · Familie Bauer · Hilfeplan

care/clients/0193a2c5/care-plan

Live

Familie Bauer

PG 3 Berlin-Mitte seit 13.05.2026

Add service

Recurring service

Betreuung nach § 45b

3× wöchentlich

Days: Mo · Mi · Fr
Time: 10:00 – 11:30
Helfer: Karin S.

Generated visits

Mo · 13.05. Created
Mi · 15.05. Created
Fr · 17.05. Created
Mo · 20.05. Created
Plus 8 more visits generated

What Disponenten ask first

Frequent questions.

How does Aldor prevent double-booking?

Through Postgres exclusion constraints at the database level — even if two Disponenten save at the same time, the database rejects the second booking with a clear error. Double-booking is not a state that can exist.

Can we plan tours with several Helfer?

Yes. Multi-Helfer tours with lead and accompaniment, with or without shared driving — the Helfer app syncs both Helfer on the same tour, time records run per person.

How do recurring shifts work?

You define a pattern ("Mon, Wed, Fri 10:00 at Frau Müller") and Aldor generates the visits across the planning horizon — vacations and holidays are respected. Changes only apply going forward; past visits stay untouched.

Can we also assign vehicles?

Yes. Vehicle assignments with time slots plan alongside the tour, logbook entries appear automatically. Conflicts (two tours, one car, same slot) are blocked by the same exclusion constraint as double-bookings.

Get started

Let's talk briefly.

A demo takes at most thirty minutes. You show us your day. We show you Aldor with your data. If it doesn't fit, we'll say so.

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